Refund policy

Return & Refund Policy

Last Updated: 07 August 2026

Thank you for shopping with Lynor Street. We value your trust and want to ensure a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

You can request a return if:

  • The product is damaged or defective upon delivery.

  • You received the wrong item.

  • The product has a manufacturing defect.

To be eligible for a return:

  • The request must be made within 7 days of delivery.

  • The item must be unused, unwashed, and in its original condition.

  • All original tags, labels, packaging, and accessories must be included.

2. Non-Returnable Items

Returns will not be accepted if:

  • The product has been used, washed, or damaged by the customer.

  • Original tags or packaging are missing.

  • The return request is made after 7 days of delivery.

  • The item was purchased during a clearance or final sale (unless received damaged or incorrect).

3. Refund Policy

Once we receive and inspect the returned product:

  • If approved, your refund will be processed within 5–7 business days.

  • The refund will be credited to your original payment method.

  • If you paid using Cash on Delivery (COD), our team will contact you to collect your bank account details for the refund.

4. Exchange Policy

We offer exchanges only in the following cases:

  • Wrong product received.

  • Damaged or defective product.

  • Size exchange (subject to stock availability).

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your Order ID

  • Clear photos of the product

  • Photos of the package (if applicable)

Our team will review your request and provide a suitable resolution as soon as possible.

6. Cancellation Policy

  • Orders can be cancelled before they are shipped.

  • Once an order has been dispatched, it cannot be cancelled.

7. Return Shipping

  • If the return is due to our mistake (wrong, damaged, or defective product), we will bear the return shipping cost.

  • For all other eligible returns, return shipping charges may be applicable.

8. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Lynor Street

Email: lynorstreet@gmail.com

Phone: +91 7052145616

We aim to respond to all customer queries within 24–48 business hours.